FIRST TIME USERS*:
Once on the page, click on "Need to create an account?" You will need the employer code listed on your welcome letter.
At this time the portal is not compatible with Internet Explorer, so please use Google Chrome or Mozilla Firefox.
FIRST TIME USERS*:
When the website opens, follow the directions printed on your Welcome Letter, either:
(1) Select the "First Time User" button and enter your last name, birth month/year and click "Find Me"; or
(2) Input the Company Employee Username and Password.
* After you set up your account for the first time, be sure to use the personal Username and Password you set up for yourself to log into the system in the future.
Will this take long?
This depends largely on how much data you have to enter (dependents, medical conditions, etc) and whether you are taking coverage. Also, it is helpful to have the information listed on the next page ready before starting. On average, it takes less than 30 minutes.
Will I be asked medical questions?
Yes, if you wish to enroll in your company’s medical plan, the collection and confirmation of your current medical information is a required part of the application and enrollment process.
What if I'm waiving coverage?
Even if you're waiving coverage, you must still create an account unless directed otherwise. However, you will not be required to enter any medical information about you or your dependents. On average, it takes someone waiving coverage about 10 minutes to create an account and sign.
I don’t want to enter my social security number, do I have to?
Enrollment systems use SSNs for the purpose of aiding employees applying for medical coverage. This includes providing medical carriers with SSNs where required. SSNs are protected and can only be viewed by authorized personnel. If you are still uncomfortable, it will allow you to just enter the last four digits and still move forward through the application process, for example (222-22-5273)
Can I use my cellphone or tablet to complete my application?
You may begin the application process on a phone or tablet, however it will not allow you to sign off on your application and other issues can occur during the process, we suggest you complete the application in a private location where you will have about 30 minutes to complete the process.
I am still in my waiting (eligibility) period, do I need to complete an application?
Yes, if you are to become eligible within 60 days of effective date we suggest you complete the application so your employer is given the most accurate quote.
What if I have more questions?
After logging in, additional help and answers to frequently asked questions are provided throughout the site, including multiple ways to contact us or your benefits broker.
Will this take long?
This depends largely on how much data you have to enter (dependents, medical conditions, etc) and whether you are taking coverage. Also, it is helpful to have the information listed on the next page ready before starting. On average, it takes less than 30 minutes.
Will I be asked medical questions?
Yes, if you wish to enroll in your company’s medical plan, the collection and confirmation of your current medical information is a required part of the application and enrollment process.
What if I'm waiving coverage?
Even if you're waiving coverage, you must still create an account unless directed otherwise. However, you will not be required to enter any medical information about you or your dependents. On average, it takes someone waiving coverage about 10 minutes to create an account and sign.
I don’t want to enter my social security number, do I have to?
Enrollment systems use SSNs for the purpose of aiding employees applying for medical coverage. This includes providing medical carriers with SSNs where required. SSNs are protected and can only be viewed by authorized personnel. If you are still uncomfortable, it will allow you to just enter any digits and still move forward through the application process, for example (222-22-2222).
Can I use my cellphone or tablet to complete my application?
YES! We suggest you complete the application in a private location where you will have about 30 minutes to complete the process.
I am still in my waiting (eligibility) period, do I need to complete an application?
Yes, if you are to become eligible within 60 days of effective date we suggest you complete the application so your employer is given the most accurate quote.
What if I have more questions?
You can contact your benefits broker or us directly at 443.275.7400. You can also use the CHAT button inside the application or call the dedicated support line at 888-563-4474, extension 5.
